To speak to a member of the Act on Energy team please call us on 0800 988 2881 or email advice@actonenergy.org.uk or if you are making a referral as a professional please use the professional referral page here on our website
To speak to the Warmer Homes West Midlands Team please call 0808 196 8298 or visit Professional referrals – Warmer Homes West Midlands (warmerhomeswm.org.uk)

Rachel Jones
Chief Executive Officer

Gareth Williams
Operations & HR Director

Nick Bancroft
Head of External Programmes

Paul Wiltshire
Head of Customer Care

Peter Forrest
Head of Local Authority Delivery

Gemma Spencer
Head of Finance

Paul Muckle
Senior Project Manager - Warmer Homes West Midlands Team

Paul Carroll
Project Manager - Local Authority Programme Team

Rosie Hermitage
Project Manager - Coventry & Warwickshire

Melinda Tompkins
Outreach Development Manager

Patricia Forrest
Outreach Delivery Manager

Amanda Munro
Advice Team Manager

Bal Sandhu
Benefits & Financial Welfare Manager

David Cook
Data Insights Manager

Julie Jordan
Office Coordinator

Judy Wood
Marketing & Communications Officer

Renata Michalowska
Design, Marketing and Digital Comms Officer

James Meredith
Senior Project Officer - Local Authority Programme Team

Amarjit Lall
Senior Project Officer - Solihull MBC

Susbin Shrestha
Senior Project Officer - Coventry & Warwickshire

Catherine Brampton
Project Officer - Installs team

Jennie Pendry
Project Officer - Support fund team

Louise Bowlt
Senior Project Officer & Retrofit Advisor - Warwick

Oliver Wilson
Project Officer & Retrofit Advisor

Aaron Dent
Project & Database Insights Officer

Esther Chidlow
Database Insights Officer

Madeline Avila-Thomas
Community Outreach & Project Officer

Amanda-Rose King
Community Outreach Officer - Warmer Homes West Midlands Team

Kevin Webb
Community Outreach Officer - Warmer Homes West Midlands Team

Dorian Douglas
Community Outreach Officer - Warmer Homes West Midlands Team

Janet Haley
Community Outreach Officer - Warmer Homes West Midlands Team

Ming Li
Community Outreach Officer - Warmer Homes West Midlands Team

Lisa Opi
Community Outreach Officer - Warmer Homes West Midlands Team

Patrick Tulloch
Community Outreach Officer - Warmer Homes West Midlands Team

Adam Barlow
Community Outreach Officer - Warmer Homes West Midlands Team

Jeanette Edmead
Community Outreach Officer - Warwick DC

Yvette Holloway
Community Outreach Officer

Susan Needham
Community Outreach Officer - Stratford-on-Avon

David Hardy
Community Outreach Officer - Bromsgrove District

Annie Onions
Community Outreach Officer - South Worcestershire

Sian Orchard
Customer Service & Outreach Advisor

Alvynne Curley
Complex Case Worker - Heart of England Community Energy Project

Rani Kaur
Advice Team Supervisor/ Volunteer Coordinator

Julie Haines
Customer Service & Energy Advisor

Hanna Stelnicki
Customer Service & Energy Advisor

Liz Hackett-Smith
Customer Service & Energy Advisor

Bethany Hayward
Office Administrator

Zoe Tyrer
Office Administrator

Tracey Wilcox
Office Administrator

Angie Buzzard
Office Administrator

David Smith
Project Administrator - Household Support Fund Team