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Our Team

Team Behind act on energy

Nothing but positive energy

We are so proud to be building something that is creating a positive impact in the lives of numerous people across the UK.

This page exists to put a face to the name and to highlight some of the exceptional talent we have as part of Act on Energy.

Scroll down and meet the team

Act on Energy Team

Rachel Jones

Chief Executive Officer

Gareth Williams

Director of Operations & People

Gemma Spencer

Director of Finance

Nick Bancroft

Director of Business Development and Comms

Peter Forrest

Director of Programmes

Paul Wiltshire

Head of Customer Care

Paul Muckle

Business Development Manager

Paul Flower

Programmes Manager

Paul Carroll

Project Manager - Local Authority Programme Team

Rosie Hermitage

Project Manager

Tim Bishop

Project Manager - Warmer Homes West Midlands

Derren Walters-Dolor

Assistant Project Manager - Warmer Homes West Midlands

Jennie Pendry

Client & Finance Manager

Tom Russell

Client Fund Officer

Ciera Browne

Client Fund Officer

Bal Sandhu

Benefits & Financial Welfare Manager

Melinda Tompkins

Training & Development Manager

Graham King

Training Lead

David Cook

Data Insights Manager

Aaron Dent

Project & Database Insights Officer

Esther Chidlow

Sustainability & Compliance Manager

Patrick Tulloch

Product Development & Insights Manager

Judy Wood

Communications Manager

Madeleine Avila-Thomas

Communications & Campaigns Officer

Julie Jordan

Office Coordinator

James Meredith

Senior Project Officer - Local Authority Programme

Amarjit Lall

Senior Project Officer - Solihull & Coventry

Sam Anderson

Senior Project Officer - Birmingham & Rugby

Hanna Stelnicki

Senior Project Officer - Coventry & Warwickshire

Rani Kaur

Project Officer

Louise Bowlt

Technical & Retrofit Lead

Oliver Wilson

Senior Technical & Historic Buildings Officer

Catherine Brampton

Project Officer - Installs team

Donna Barnes

Specialist Pathway Lead

Manjit Bath

Specialist Pathway Lead

Janet Haley

Specialist Pathway Lead

Chris Walton

Specialist Pathway Lead

Adam Barlow

Community Outreach Officer - Wolverhampton

Dorian Douglas

Community Outreach Officer - Birmingham

Amanda-Rose King

Community Outreach Officer - Birmingham

Clare Charvill

Community Outreach Officer - Solihull

Michael Roberts-Owen

Community Outreach Officer - Coventry

Jeanette Edmead

Community Outreach Officer - Warwick District

Sian Orchard

Community Outreach Officer - Stratford-on-Avon District

Alistair Waugh

Community Outreach Officer - Redditch Borough

David Hardy

Community Outreach Officer - Bromsgrove District

Annie Onions

Community Outreach Officer - Worcestershire

Patricia Forrest

Community Outreach Officer - Worcestershire

Amanda Munro

Community Outreach Officer - Worcestershire

Indie PT

Community Outreach Officer

Yvette Holloway

Community Outreach Officer

Alison Tyrell

Complex Casework Officer

Ammaarah Sheikh-Kafiat

Complex Casework Officer

Sam Basra

Complex Casework Officer

Sarah Golding

Complex Casework Officer

Julie Haines

Customer Service & Energy Advisor

Liz Hackett-Smith

Customer Service & Energy Advisor

Artem Chervonyi

Customer Service & Energy Advisor

Carwyn Jones

Customer Service & Energy Advisor

Nafizah Farooq

Customer Service & Energy Advisor

Zoe Tyrer

Office Support Assistant

Are you full of energy?

Looking for a rewarding career in the charitable sector working on projects focused around energy efficiency and climate change?

See the list of our current vacancies.

Visit careers page

Professional referrals

Are you a partner looking to refer your customer to us? Please use the professional referral form on our website.

Visit referral page

Customer Support

We offer a wide range of services from free, impartial energy advice to help with applying for grants and funding for energy efficiency measures.

Learn more

General Energy Advice

Whether you’re struggling with paying higher energy bills or simply want advice on the best energy efficiency for your home – we’re here to help with our freephone energy advice line. We may be able to access funding streams to help with your energy bills and debt as well as energy efficiency grants to keep your home warmer and the bills down. We’ve even got specialist community outreach officers who may be able to help with one-to-one home visits and install a range of small measures.

Our work with Local Authorities

We work with all the Local Authorities across the wider West Midlands including all those within the West Midlands Combined Authority and the whole of Worcestershire and Warwickshire. We support people in those areas with all their energy advice needs – whether it’s help with paying bills or wanting advice on the best type of energy efficiency for their home. We also support the Local Authorities with delivering their grant funded energy efficiency schemes designed to help low income and vulnerable people live in warmer and healthier homes, as well as helping to keep energy bills down.  

Signposting

Help with general energy advice, bills and energy efficiency is just part of the work we do. If you are struggling with your energy bill, or living in a cold and damp home, it’s likely that we can signpost you to other types of support. We work with a range of other charities and agencies who can help with measures from debt and welfare support right through to disability grants and food bank referrals.

Retrofit

Retrofitting our homes to make them more energy efficient is critical when it comes to reducing our carbon footprint and lowering our energy bills. We have level 3 retrofit advisors who can help with a range of queries - and depending on where you live and your ability to self-invest, can even offer a free retrofit detailed advice call.

Technical Services

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