The Stratford Energy Support Fund

Financial help with your energy bills


Stratford-on-Avon District Council is offering financial support for vulnerable households who are struggling to pay their energy bills. 



All homeowners, private rented tenants and housing association/Council tenants, can apply or be referred for energy vouchers or energy payments if they: 

  1. Live in the Stratford on Avon district; Alcester, Bidford-on-Avon, Quinton, Sambourne, Shipston-on-Stour, Southam, Stratford-upon-Avon, Studley, Upper Lighthorne and Wellesbourne & Walton, 
  2. Have a combined gross household income of no more than £31,000 per year 
  3. Have no household savings 
  4. Have someone living in the home with a vulnerability (see list below) 

If your household satisfies each of the 4 criteria, you can apply for support through the Stratford Energy Fund.

Applications will also be taken through referrals from recognised community and voluntary organisations, including Citizens Advice, Stratford District Council, Foodbanks, Housing Associations, professional health and family services, Age UK, schools etc.


Vulnerability criteria:

  • Long term diagnosed and treated health conditions e.g., COPD 
  • Self-employed individuals who have been unable to work or whose income has been impacted by specific situations 
  • Households with unmanageable debt 
  • Recently made redundant 
  • Pregnant 
  • Disabled and in receipt of DLA or PIP 
  • In receipt of free school meals 
  • Other vulnerabilities disclosed by households not on the list but accepted at AOE’s discretion 



A one-off payment for financial support with energy vouchers and energy payment.


How will the payment be made?

Energy Vouchers

If you use a key or a card to top-up your pre-payment meter you will be issued with PayPoint or Post Office Vouchers. A letter will be sent in the post to your address, containing the energy voucher codes with instructions on how to redeem them.

Energy Payments

A one-off payment onto your gas or electricity account (select 1 energy type only, when completing the application form) for those who pay:

  • by direct debit or
  • on receipt of bill or
  • direct to their supplier


How much could I receive?

  • Families  with children under the age of 18 (or young adults up to age 21 in full time education), could receive £500 via direct payment to their energy supplier or as pre-payment energy vouchers for those paying by key or card.
  • Single occupants or couples could receive £300 via direct payment to their energy supplier or as pre-payment vouchers for those paying by key or card.



When applying for Energy Vouchers or Energy Payment you will need to provide the following details:

  • gas or electricity supplier on the online application form including your energy supplier’s name and account number (referee must have seen this energy bill)
  • Telephone number, date of birth, tenure, vulnerability, benefits, method of energy payment, will also be needed when making the application.

Please make sure the energy account details are accurate. If they are incorrect the payment will be void and may not be able to be redeemed.



You or a partner referrer can apply online by completing the application form link at the bottom of the page

Before applying please note:

  1. There is no guarantee of support.
  2. The funding is available until 31stMay 2024 but it is limited and will be withdrawn once all funds have been allocated, which may be sooner than May 2024. 
  3. This is not an emergency scheme and it may take two weeks for the payments to be made onto your account.
  4. No money will be paid directly to applicants.
  5. You will have to confirm on the application form that you meet the above qualifying criteria. You will also need to send in evidence of your vulnerability and a copy of a recent energy bill to
  6. Details of those who apply will be stored by Act on Energy in line with our privacy policy which can be found at GDPR & Privacy Policy – Act On Energy.
  7. We will contact you once a payment has been made, but we are otherwise unable to provide updates. We will also let you know if you are not eligible.


To register yourself or a client for the fund please complete and submit the ‘Online  form’ available by clicking the button below:





Please note that funding is discretionary and could be withdrawn if deemed necessary. All applications are processed on a first come first served basis.



This webpage has been last updated: 15.02.2024, 18:10 GMT (UTC+1)